Tgmprint is committed to protecting your privacy. This notice describes our privacy policy. By visiting www.tgm-print.com, you accept the practices described in this Privacy Notice. You can visit most pages on our site without providing any personal information. However, we sometimes need information to provide services you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to Tgmprint; it does not apply to other online or offline sites, products, or services. Please read the complete Tgmprint privacy statement.
Collection of Your Personal Information
We will ask you when we need personal information or information that allows us to contact you. Generally, this information is requested when you are registering before:
- Entering a contest
- Ordering email newsletters
- Joining a limited-access premium site
- Signing up for an event or training
- Purchasing and/or registering Tgmprint products
Personal information collected by Tgmprint is often limited to email address, language, country or location, but may include other information when needed to provide a service you requested.
We may use your personal information to contact you with newsletters, marketing or promotional material, and other information that may be of interest to you. You may opt out from receiving email communications by clicking on the “Unsubscribe” link provided in the emails we send or through your Tgmprint account by unchecking the “Receive Promotions” option.
You will automatically be opted-in when creating a new account or during the checkout process. However, you will have the option to opt-out from receiving promotional emails by unchecking the subscription box on the given page.
For example, if you choose a service or transaction that requires payment, such as making a purchase in the “Shop” area of the website, we will request the personal information necessary for billing and/or shipping, such as:
- Name
- Address
- Telephone number
- Credit card number
When you buy a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you’ve already given us on previous visits to our website.
Tgmprint also collects certain information about your computer hardware and software. This information may include:
- Your IP address
- Browser type
- Operating system
- Domain name
- Access times
- Referring website addresses
This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Tgmprint.
We also collect information about which pages our customers visit within www.tgm-print.com. This site visitation data is identified only by a unique ID number and is never linked with personal information.
Mobile Devices
When you download and/or use apps created by Tgmprint, we may receive information about your location and your mobile device, including a unique identifier. We may use this information to provide you with location-based and targeted services, including advertising, search results, and other personalized content. You may turn off your location services if your mobile device allows it.
Use of Your Personal Information
We use your personal information for the following purposes:
- To ensure our site is relevant to your needs.
- To deliver services, such as newsletters, which you request.
- To alert you of product upgrades, special offers, updated information, and other new services from Tgmprint, if you so request.
- To allow you access to limited-entry areas of our site, when appropriate.
We will merge site-visitation data with anonymous demographic information for research purposes and may use this information to provide more relevant content. In some limited-entry sections of Tgmprint, with your approval, we will combine site-visitation data with your personal information to provide you with personalized content.
We occasionally hire other companies to provide limited services on our behalf, including:
- Packaging
- Mailing and delivering purchases
- Answering customer questions about products or services
- Sending postal mail
- Processing event registration
We will only provide those companies with the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Control of Your Personal Information
When you register or otherwise give us personal information, Tgmprint will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.
Tgmprint may send out periodic emails informing you of a product or service you requested or confirming you requested a product or service. You will not be able to unsubscribe from these mailings as they are considered an essential part of the service you have chosen.
Access to Your Personal Information
Tgmprint will provide you with the means to ensure that your personal information is correct and current. If you register at www.tgm-print.com, you can review and edit your personal information under “My Account.” You will be asked to enter your username and password before viewing your personal information. Under “My Account,” you can view and edit personal information you have already given to Tgmprint.
Security of Your Personal Information
Tgmprint is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example:
- We store the personal information you provide on computer servers with limited access, located in controlled facilities.
- When we transmit sensitive information (such as credit card numbers) over the Internet, we protect it through encryption, such as the Secure Socket Layer (SSL) protocol.
Protection of Children’s Personal Information
www.tgm-print.com is a general audience site and does not knowingly collect any personal information from children under the age of 13.
Use of Cookies
When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies). These cookies will tell Tgmprint if this particular visitor has visited the website before. The cookies are used for the collection of data about website visits. One use of cookies is to assist in the collection of the site visitation statistics described above.
Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website. These ads may appear on different websites on the Internet. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. You may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
- Google Advertising opt-out page
- Network Advertising Initiative opt-out page
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This means we will keep your information for as long as you maintain an account with us or as needed to provide you with our services. We may also retain and use your information to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
Data Deletion Requests
Under applicable laws, including the California Consumer Privacy Act (CCPA), you have the right to request the deletion of your personal information. If you wish to delete your personal data from our records, please contact us at [email protected] or call us at (818) 806-9006. We will respond to your request within the timeframe required by law and will take reasonable steps to verify your identity before processing your request.
Enforcement of This Privacy Policy
If you have questions regarding this statement, you should first contact Tgmprint by email or phone.
Changes to This Statement
Tgmprint will occasionally update this privacy statement. When we do, we will also revise the last updated date at the top of this page.
Effective Date: 09/24/2024
Contact Information
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
- Email: [email protected]
- Phone: (818) 806-9006
Additional Information
- International Data Transfer
Tgmprint does not transfer personal data internationally. All data collected is processed and stored within the United States. - Legal Compliance
Tgmprint complies with applicable privacy laws and regulations. We are committed to resolving complaints about your privacy and our collection or use of your personal information.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Thank you for choosing Tgmprint for your printing needs. With over 80 years of industry expertise from our Armenian roots and a dedicated team of 280 professionals, we are proud to serve the Los Angeles market.
Summary
Including the “Data Retention” and “Data Deletion Requests” sections enhances your privacy policy by providing transparency about how long you keep personal data and offering customers clear instructions on how to exercise their rights under laws like the CCPA. This not only helps in legal compliance but also builds trust with your customers.
Please review the updated privacy policy and let me know if there are any additional changes or clarifications you’d like to make.